Focused AI Work,
Clearly Scoped
Three services, each with a defined scope, fixed price, and clear timeline. Choose based on where your organisation is in the AI adoption journey.
← Back to Home
How Mynexlume Approaches AI Work
1. Scope First
Every engagement starts with a scoping conversation to define the problem, evaluate feasibility, and agree on what constitutes a successful outcome.
2. Build With Oversight
Development follows the agreed scope with structured progress updates. Client input is sought at defined decision points, not constantly — to respect your time.
3. Hand Over Completely
Engagements close with tested, working systems, comprehensive documentation, and a knowledge transfer session. Your team should be able to operate what was built.
Sentiment Analysis Platform
Development of a system that reads customer sentiment across reviews, social media, and support interactions. The model is trained on your domain language — including the mixed English-Malay patterns common in Malaysian customer communications. A dashboard surfaces trend data and triggers alerts when sentiment shifts in a meaningful way.
What's Included
- Domain language model training (English + Malay)
- Multi-channel sentiment aggregation
- Trend monitoring dashboard
- Configurable alerting for sentiment shifts
- Full documentation and handover session
Process Steps
Data audit and channel access setup (Week 1)
Model training on domain vocabulary and labelled samples (Weeks 2–3)
Dashboard development and alert configuration (Weeks 4–5)
Testing, documentation, and knowledge transfer session (Week 6)
Best suited for: Brand teams, customer experience departments, businesses wanting to monitor public perception systematically.
Enquire About This ServiceWorkflow Automation with AI
Design and implementation of intelligent automation for repetitive operational processes — data entry, routing, approvals, and notifications. The engagement identifies which processes are strong candidates for automation, builds decision logic with machine learning where it adds genuine value, and connects the system to your existing tools.
What's Included
- Process mapping and automation candidate identification
- Intelligent decision logic with ML where appropriate
- Integration with existing tools via API
- Routing, approval, and notification logic
- Full documentation and handover session
Process Steps
Process mapping workshops and candidate prioritisation (Weeks 1–2)
Decision logic design and tool integration architecture (Weeks 3–4)
Build, test, and iterate on automation logic (Weeks 5–7)
Documentation, training, and handover session (Week 8)
Best suited for: Operations teams, finance and HR departments, businesses spending significant time on repetitive data and approval tasks.
Enquire About This Service
Proof of Concept Development
A focused engagement to test whether a specific AI approach will work for your use case before any significant investment is made. The service includes problem scoping, dataset evaluation, rapid prototyping, and a structured results presentation with clear recommendations — including an honest assessment of whether to proceed to full development.
What's Included
- Problem scoping and success criteria definition
- Dataset quality and readiness evaluation
- Rapid prototype build
- Results presentation with go/no-go recommendation
- Written summary report and documentation
Process Steps
Problem definition and dataset review (Week 1)
Rapid prototype development (Weeks 2–3)
Results presentation with written recommendations (Week 4)
Best suited for: Teams with an AI idea they want to validate before committing to a full build. The recommendation may be "proceed" or "don't proceed" — both are useful outcomes.
Enquire About This ServiceWhich Service Is Right for You?
Use this matrix to understand what each engagement covers and how to choose based on your current needs.
| Feature | Sentiment Analysis RM 2,200 |
Workflow Automation RM 3,400 |
Proof of Concept RM 1,600 |
|---|---|---|---|
| Duration | 6 weeks | 8 weeks | 4 weeks |
| Production-ready system | |||
| Rapid prototype | |||
| ML model training | |||
| System integration | |||
| Go/no-go recommendation | |||
| Knowledge transfer | |||
| Best for | Brand & CX teams | Operations teams | Teams validating an idea |
Not sure which to choose? Some clients start with a Proof of Concept to test viability, then proceed to a full Sentiment Analysis or Workflow Automation engagement if the outcome supports it. We're happy to advise during an initial conversation.
Shared Across All Engagements
Data Security
Client data is accessed only under NDA. Data handling adheres to Malaysian PDPA requirements. All access is purpose-limited and time-bounded.
Production-Quality Code
Code is written to production standards — readable, commented, and maintainable by your team or a future developer without Mynexlume's involvement.
Dedicated Support During Engagement
You work with a named contact throughout. Issues are communicated proactively, not at the end when resolution options are limited.
Testing Before Handover
Every deliverable is tested against the agreed success criteria before the engagement closes. We don't hand over systems that haven't been verified to work.
Comprehensive Documentation
Documentation covering system architecture, operation procedures, and maintenance guidance is delivered as part of every engagement — not as an optional extra.
Honest Assessment
If the data or approach isn't viable, we say so clearly and recommend alternatives. We do not pursue work that we believe will produce poor outcomes for the client.
Ready to Discuss a Specific Engagement?
Tell us which service interests you and what you're trying to accomplish. We'll share an honest view of whether it's a strong fit.
Get in Touch